# Bug OP-20748 - Name to address users in email notifications cannot be set to "Full name"

Project: OpenProject
Status: confirmed
URL: https://community.openproject.org/work_packages/OP-20748

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module | Modules and project features / Email notifications |
| Target versions |  |
| Observed in versions | 17.9.7 |
| Sprint |  |
| Backlog bucket |  |
| Bug found in version (deprecated) |  |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### Steps to reproduce

1.  Login as a system admin
    
2.  Go to Administration - Emails and notifications - Email notifications 
    
3.  Under "Address user in emails with" choose "Full name" and save
    

### What is the buggy behavior?

*   The notification "Successful update" appears after saving the change
    
*   The setting to address users with their full name, however, switches back to "First name"
    

### What is the expected behavior?

1.  The selected option "Full name" is saved correctly 
    

### Environment information

**OpenProject installation type**

*   [x] Cloud edition
*   [ ] On-Premise
*   [ ] Packaged installation
*   [ ] Docker All-in-one container
*   [ ] Docker-compose installation
*   [ ] Other (please specify)

**OpenProject version**

17.9.7