# Bug OP-18414 - No message when using "forgot password" with unknown email

Project: OpenProject
Status: closed
URL: https://community.openproject.org/work_packages/OP-18414

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module | Administration / User administration, Authentication / Basic Auth |
| Target versions | 16.6.3 |
| Observed in versions | 16.6.0 |
| Sprint | 16.6.3 |
| Backlog bucket |  |
| Bug found in version (deprecated) | 16.6.x |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers | Oliver Günther |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### Steps to reproduce

1.  While not logged in, go to the "forgot password" page (`/account/lost_password`)
    
2.  Enter an email which is not one in the instance (like blablabla@example.com)
    
3.  Click "Submit" button
    

### What is the buggy behavior?

*   Nothing happens
    
*   In the JS console, there is the error "Error: Form responses must redirect to another location" from turbo
    

### What is the expected behavior?

1.  Like when the user is in the system (to avoid user enumeration):
    
    1.  Redirect to login page
        
    2.  Display "An email with instructions to choose a new password has been sent to you." success banner
        

### **Logs**

```text
Error: Form responses must redirect to another location
    requestSucceededWithResponse turbo.es2017-esm.js:1244
    receive turbo.es2017-esm.js:924
    Angular 2
turbo.es2017-esm.js:4890:13
```

###   

### Environment information

**OpenProject installation type**

*   Hosted cloud edition
    
    *   cloud offering
        

**OpenProject version**

16.6.2

**Browser**

*   [ ] Chrome
*   [x] Firefox
*   [ ] Safari
*   [ ] Mobile Safari
*   [ ] Other (please specify)

**Operating System**

*   [ ] Windows
*   [x] Mac OS X
*   [ ] Mobile iOS
*   [ ] Mobile Android
*   [ ] Linux (please specify distro)
*   [ ] Chrome OS
*   [ ] Other (please specify)

**Language**

English