# Bug OP-11700 - Confusing message that user was deleted, even though they will be locked and deleted asynchronously

Project: OpenProject
Status: closed
URL: https://community.openproject.org/work_packages/OP-11700

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module |  |
| Target versions | 12.5.0 |
| Observed in versions |  |
| Sprint | 12.5.0 |
| Backlog bucket |  |
| Bug found in version (deprecated) |  |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### Steps to reproduce

*Please write down the steps to reproduce. Try to write down all necessary preconditions (what permissions do you have, are other users involved?). Example:*

1.  Login as a user with admin-permissions
2.  Go to the adminstration
3.  Click on "User and permissions"
4.  Open the user-form which is non-registered at open project any time
5.  click on Delete
6.  give the right login name
7.  Type your admin-password
8.  Click on delete

### What is the buggy behavior?

*Please describe the bug with as most details as possible. Example:*

  - The row is grayed out although the username stays clickable and if we click on it immediately, we see that the user page is opened and the status is updated from "Invited" to "Locked permanently".
  - However, just a minute later, clicking on the same link gives 404 error

### What is the expected behavior?

*Describe how the application should behave like. Example:*

1.  The message should reflect that the user is not deleted right away, but in a background call

### Important note

*Please note that unless you are a contributor to OpenProject, you can no longer edit this bug report after saving. You can still add new comments, but no longer add any new images or other attachments. Please make sure that all necessary information and attachments are added, and the following attributes are set:*

### **Logs**

*Are there errors in the browser console? (*[*Click here for information on how to open your browser's console*](https://webmasters.stackexchange.com/a/77337)*) For a local installation: Are there relevant logs output by* `_openproject logs_` *(packaged installation) (*[*click here for details*](https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs)*) or in a log/production.log or /var/log/openproject/ ? Please attach error output in these log files if applicable*

### Screenshots and other files

*If you have screenshots of the application's bug behavior or other relevant files, please drag them into this place or attach them using the "Files" section.*

### Environment information

*Please check and fill out the following details to help us identify in what versions and distributions of OpenProject the error occurs*

**OpenProject installation type**

- [x] Hosted cloud edition
- [ ] Packaged installation
    - What distribution?
- [ ] Docker All-in-one container
- [ ] Docker-compose installation
- [ ] Other (please specify)

**OpenProject version**

v12.4.1

**Browser**

- [ ] Chrome
- [ ] Firefox
- [ ] Safari
- [ ] Mobile Safari
- [x] Other (please specify) MS-Edge

**Language**

English