# Bug OP-10888 - Uploaded files are gone

Project: OpenProject
Status: closed
URL: https://community.openproject.org/work_packages/OP-10888

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | High |
| Module |  |
| Target versions |  |
| Observed in versions |  |
| Sprint |  |
| Backlog bucket |  |
| Bug found in version (deprecated) |  |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee | Oliver Günther |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### Steps to reproduce

Files (images) have been uploaded in the comment of a work package and they have been shown.

### What is the buggy behavior?

Today the files are not listed in the file tab anymore. In the comment a placeholder image is shown. The browser console has a 404 file not found notice.

### What is the expected behavior?

**OpenProject installation type**

- [x] Hosted cloud edition
- [ ] Packaged installation
    - What distribution?
- [ ] Docker All-in-one container
- [ ] Docker-compose installation
- [ ] Other (please specify)

**OpenProject version**

*If you're not running on the cloud edition, please specify the version of OpenProject you're running. Example: v12.1.5*

**Browser**

- [x] Chrome
- [ ] Firefox
- [ ] Safari
- [ ] Mobile Safari
- [ ] Other (please specify)

**Language**

*Please specify the browser language and the language of the OpenProject user for which the bug ocurred.*