# Bug OP-10723 - Backlog error

Project: OpenProject
Status: closed
URL: https://community.openproject.org/work_packages/OP-10723

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | High |
| Module |  |
| Target versions | 12.5.0 |
| Observed in versions | 12.1.0 |
| Sprint | 12.5.0 |
| Backlog bucket |  |
| Bug found in version (deprecated) | 12.1.x |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### **Steps to reproduce**

*Please write down the steps to reproduce. Try to write down all necessary preconditions (what permissions do you have, are other users involved?). Example:*

1.  Open project
2.  Open Backlog
3.  Wait long-long-long time
4.  Backlog has been opened

### **What is the buggy behavior?**

*Please describe the bug with as most details as possible. Example:*

  - Incorrect behavior if open Backlog

### **What is the expected behavior?**

*Describe how the application should behave like. Example:*

1.  Backlog open as fast as other menu point

### **Important note**

I have test version (second instance) of OpenProject and I can not reproduсe this problem.

### **Logs**

*Are there errors in the browser console? (*[*Click here for information on how to open your browser's console*](https://webmasters.stackexchange.com/a/77337)*) For a local installation: Are there relevant logs output by* `_openproject logs_` *(packaged installation) (*[*click here for details*](https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs)*) or in a log/production.log or /var/log/openproject/ ? Please attach error output in these log files if applicable*

[*Log File*](https://community.openproject.org/api/v3/attachments/35037/content)

### **Screenshots and other files**

[Video](https://community.openproject.org/api/v3/attachments/35038/content)

<img class="op-uc-image op-uc-image_inline" style="width:812px;" src="/api/v3/attachments/35035/content"> <img class="op-uc-image op-uc-image_inline" style="width:362px;" src="/api/v3/attachments/35036/content">

### **Environment information**

*Please check and fill out the following details to help us identify in what versions and distributions of OpenProject the error occurs*

**OpenProject installation type**

- [ ] Hosted cloud edition
- [ ] Packaged installation
    - What distribution?
- [ ] Docker All-in-one container
- [x] Docker-compose installation
- [ ] Other (please specify)

**OpenProject version**

*If you're not running on the cloud edition, please specify the version of OpenProject you're running. Example: v12.1.6*

**Browser**

- [x] Chrome
- [ ] Firefox
- [ ] Safari
- [ ] Mobile Safari
- [x] Edge

**Language**

Eng , Ru