# Feature COMMS-46 - Option for immediate e-mail notification if a user becomes "assignee" or "accountable"

Project: Stream Communicator
Status: new
URL: https://community.openproject.org/work_packages/COMMS-46

## Planning

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Target versions | Wish List |
| Sprint |  |
| Backlog bucket |  |
| Votes | 9 |
| List | UX/UI |
| Roadmap |  |
| Relevance |  |

## OPEN POINTS / FEEDBACK

_No work packages_

## Features and Chunks

_No work packages_

## Bugs and other work packages

_No work packages_

## Technical Details

| Attribute | Value |
| --- | --- |
| Module |  |
| Feature Flag |  |
| Requires doc change | No |
| Enterprise plan |  |

## Details

| Attribute | Value |
| --- | --- |
| Pull preview |  |
| Mockups |  |
| Accessibility | No |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Estimates and progress

| Attribute | Value |
| --- | --- |
| PD (min) |  |
| PD (max) |  |
| Work |  |
| Labor costs |  |

## Description

**As** a user of OpenProject  
**I want to** be immediately notified via e-mail when I get assigned to a work package or become accountable  
**so that** I have an e-mail in my inbox that notifies me to log into OpenProject and work on a certain work package

**Acceptance criteria**

*   Users have the chance to select whether they want to receive an immediate e-mail reminder if they are either added as _assignee_ or _accountable_ for a work package
    
*   That setting can be turned of/on by users within the _e-mail reminders_ menu (_my account_)
    

<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/135583/content">

**Notes**

This probably need to take into account which settings a user chose at _notification settings_ -&gt; _participating._ If a user does not want to be notified about becoming accountable or assignee at all, the check boxes for corresponding e-mail reminders eventually need to be greyed out.

**Further context on user story**

Customer who mentioned this is a larger hospital with many OpenProject users. Most of them are not not working with OpenProject actively but rather get assigned a work package from time to time. They do not actively participate there.  
Their work flows are heavily e-mail focused still. Imagine an Doctor who gets assigned to 2 work packages as part of an project to buy e.g. a new MRI scanner. That person only logs into OpenProject, if an e-mail appears in their inbox telling them to now take action. &quot;Taking action&quot; often means just to log in, type a text/comment/description, change a status and log off again. No further interaction. A regular notification (1x a day or more) with a summary of all unread notifications does not help here because for those users, their e-mail inbox functions as a to-do list and hence an e-mail pro work package/task would resemble a point on their daily to-do list.