# Bug BIM-10 - Unable to export workpackages - undefined method `bcf_thumbnail'

Project: Stream BIM
Status: closed
URL: https://community.openproject.org/work_packages/BIM-10

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module |  |
| Target versions | 11.4.0 |
| Observed in versions |  |
| Bug found in version (deprecated) |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### **Environment**:

Your OpenProject Version: Cloud Edition

Operating System / Browser / OpenProject language: OSX 11.4,  Chrome

### **Logs**

Response from <https://MYPROJECTNAME.openproject.com/api/v3/job\_statuses/92de133e-5d04-460d-a460-8e15f1bb8c0d>

``` json
{
"_type":"JobStatus",
"jobId":"92de133e-5d04-460d-a460-8e15f1bb8c0d",
"status":"failure",
"message":"undefined method `bcf_thumbnail' for #<WorkPackage:0x0000558ea3bf0e28>","payload":{"title":"Your work packages export"},
"_links":{"self":{"href":"/api/v3/job_statuses/92de133e-5d04-460d-a460-8e15f1bb8c0d"}}}
```

### **Steps to reproduce:**

1.  Go to Workpackages page
2.  Click on Export
3.  Choose any option other than BCF

### **Actual Behavior**

Modal shows a loading message for about 2 seconds, followed by an error message.

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="/api/v3/attachments/22132/content"></div></figure>

**undefined method \`bcf\_thumbnail' for \#\<WorkPackage:0x0000558ea1f02c30\>**

### **Expected Behavior**

File of exported data begins download.