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How to use OpenProject for ticket management: https://www.openproject.org/blog/openproject-for-ticketing-management/
Need a transparent, flexible way to manage internal requests, without switching tools?
OpenProject goes beyond project planning. Many organizations already use it for ticket management, especially in municipalities and public institutions:
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✔ Track tickets using work packages.
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✔ Customize forms and fields.
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✔ Visualize progress with agile boards.
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✔ Automate internal workflows.
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✔ Add private comments (Enterprise add-on).
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📌 Coming soon: Helpdesk-style features
👉 See how ticket management with OpenProject works in practice
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